Faq

Personal data
  • Does the Caroline de Benoist website keep my bank details?

    No, your bank card numbers are not stored on our website, only on the secure site used by our bank.

  • What is your privacy and cookie management policy?

    The carolinedebenoist.com website only stores data related to the billing and order delivery: your name, address, e-mail address, etc. and only if you place an order. Otherwise, we do not collect any personal data when you browse our site.


    More information on our privacy policy and cookie management on the dedicated page

  • What do I do if I've lost my password?

    Click here to receive a link to recover your password (which will be sent directly to the mail address registered on your account).

  • How do I create a customer account?

    You can create a customer account here.