Faq

Order
  • When will my order be shipped?

    Orders placed from Monday to Thursday will be dispatched by Colissimo courier within 48 working hours.


    Orders placed between Friday and Sunday evening will be dispatched by the following Tuesday.


    * Please note that during public holidays, private sales, public sales or collection launches, this period may be extended. Then there is the time it takes to deliver your parcel.

  • How long will it take for my order to be delivered?

    Orders placed on our website are generally delivered within 4 to 8 working days in France and Europe, to your home or to a collection point.


    If you opt for express delivery, your parcel will reach you within 24/48 working hours.


    Abroad:


    Home delivery: 4 to 10 working days

  • How can I contact customer service?

    You can contact us via the contact form right here